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What's it like to work in Residential Care?

Amy Burgess, Registered Manager, Residential Child Care


Before joining the Council in 2024, I had been made redundant from my role in the private sector where I had worked for 15 years. I began my career as a Residential Child Care Worker, supporting young people with epilepsy and neurodiversity. I progressed in my career to a senior role as a Deputy Manager and am about to open a new Residential Children’s home in Northwich.

I am so excited about the new venture. It's brought together a team which can grow and progress to provide the foundations for a safe and nurturing home for children and young people.


Part of my role as Registered Manager is to ensure that the home is safe and well-led and that the staff are equipped to help the young people in our care to achieve and flourish. I am an enthusiastic advocate for continued learning and development. This is something I really feel the Council encourages. I've had a great induction and have been directed to ongoing learning resources.

No two days are the same when you work in Residential Child Care. I have been part of so many experiences and activities which would never have been available to me if it wasn’t for my role. It really is a privilege to be part of a young person’s journey from joining the home, supporting their education, teaching life skills, providing emotional support and always believing in their abilities. It is so rewarding to be able to support them into independence.


Having worked in a number of well established homes in this borough, I can honestly say that staff teams genuinely and consistently care deeply about the role they play in the lives of the young people they support.

If you're thinking about joining as a Residential Child Care Worker, I would always encourage a flexible attitude and the ability to be a positive role model. You'll need to be resilient : we don’t always have great days and that’s ok ; our young people have often experienced difficult situations and our therapeutic approach ensures that we can remain empathetic and professional, whilst supporting them in these moments.


We are often the voice for our young people, advocating for them to ensure that they have every opportunity to be included in their own care and their own future.


If you've got experience of working with children and young people and you're passionate about making a difference, I would encourage you to think about applying for our Residential Child Care Worker roles. You really can help to create a happy and safe place to call home in which young people can thrive.


 
 
 

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